About after sale:
After sale rules:
1: sign: when the recipient determine fruit boxes intact, check the number of items of quality perfect circumstances can sign, if the box has obvious damage, or to see the items damaged contact us after refused, and write clearly the reasons for refusal and reason, I illustrate the quality and quantity of goods after receipt of order delivery list is correct.
2: the quality of the sign: after inspection, found the items in question, to within 24 hours of the day, including packaging customers contact customer service after the card "packaging intact, tear does not guarantee", provide the order number, a faulty item number, quantity, amount, pictures, determined by the customer for the new warehouse the goods address, within 72 hours to apply for a refund or return, we bear the return shipping, can not handle the overdue.
3:7 days are not satisfied with the return: need to contact customer service within 24 hours after the receipt and submit an application, "goods packaging cards intact, tear up not guaranteed", within 7 days can be returned, buyers bear all the freight. Overdue refusal to deal with.
4: out of stock: after receipt, invoice, there is no shortage of registration issued, can directly apply for refund in the amount of stock orders, or contact customer service to Alipay play money. It can be processed within one month. If the registered goods are not checked out, the bill of delivery can be determined.
5: wrong delivery: after receipt, found that the wrong style, please contact customer service within 24 hours, determine the back difference or return, we bear the returned freight.
6: color difference: after receiving goods, found goods and your imagination is not the same, there is color difference, this does not belong to quality problems. If the buyer requests return, according to the above provisions of normal return. Postage by buyers, such as the delivery of the package, the returned goods are no longer full package, the buyer to pay the postage when delivery!
Special explanation for withdrawal:
1: any after-sale goods, packaging cards torn not guaranteed
2: refused to pay the freight, refused to return.
3: do not apply for the correct warehouse receipt address provided by customer service, and refuse to return it.
4: when return, the package is damaged, the goods in the box shaking, no shockproof foam, no return list, order number, do not apply, refused to return.
5: refused to file bags, plastic bags refund, do not apply, refused to return.
6: return goods due to express box damaged or cause second damage, do not apply, refused to return