[about delivery]Because Guangzhou has our furniture manufacturers, so Guangzhou city friends buy our furniture, you can enjoy free door-to-door service. Zhuhai, Foshan, Dongguan, Zhongshan, Shenzhen area can be door-to-door installation, but the buyer must bear a certain amount of postage, the specific amount please contact us. Other areas of customer purchase, we can give you the logistics consignment, logistics consignment costs in accordance with the actual cost incurred by you directly to the logistics company. After arrival, the furniture needs your own DIY installation, so the inconvenience to you, please understand.
[mode of transport]The furniture belongs to the big product, all uses the physical distribution transportation, generally delivers to the local material flow station, may choose own to take delivery of goods. Of course, you can also request logistics delivery, but the logistics company will receive reasonable delivery costs. Because the distance is different and the size of goods is different, so the freight is not the same, the actual cost please contact us. In order to ensure the logistics company has a good service attitude, it is recommended to use cash on delivery.
[about acceptance]We will be careful inspection before shipment, in order to protect your rights, you are in receipt before inspection, first check the packaging is intact, and then open the package carefully examined, the lack of goods in the confirmation without damage, goods not problems after the receipt, if any of the above please refuse to sign and take the location of damaged photos, transmitted through the network to us! When your inspection trouble you must pass the telephone contact us, we will tell you the correct methods of inspection, inspection and found the number wrong or transport damage do not sign and contact us, return logistics company of our free delivery, discovered after receipt of cargo damage, because the company has no responsibility. And I cannot decide whether the freight company or the customer's own handling of damaged goods, the need to replace or send the accessories, the resulting costs borne by the customer.
For transportation the cause of damage, if you refuse to sign it, we and the logistics company to negotiate compensation issues, and will be the fastest retransmission or replacement of damaged products, this process is going to take you for a period of time, to take the time we do not make any compensation but do not accept your return, please understand.
[about delivery]Furniture has a certain production cycle, under normal circumstances, 3-4 weeks or so shipped, because the sales volume is relatively large, if the extension of time to catch the goods, we will promptly notify the customer friend.
Important note about delivery. Due to the same time ordering too many customers or logistics and so on, very few friends might be the product than the agreed delivery time delay is long, in this case the shop refused to return you to the psychological reasons, we also like you hope that you receive the goods in the shortest time, sincerely thank you for your understanding and cooperation!
[about assembly]Assembly furniture is very simple, the tools need to be prepared: cross screwdriver, hammer one. We will do a digital logo at each interface, you only need to invite a person to help, you can easily assemble furniture
[after sale]Please feel free to contact us if you have any problems in receiving, installing and using. We are very happy to serve you. All furniture sold within one year after the sale of free warranty (except hardware accessories), life-long enjoyment of paid maintenance services.
Caution exchangeFurniture once photographed,There will be return freight loss, return shipping risk, and usually affect the loss caused by the two sales, you have to bear it, please parents to consider clearly. Simultaneous,Custom size furniture non quality problems will not be returned. If it is a small bump, without affecting the appearance of large, the parents can do their own repair paint, we will give you the express paint, which we will be very grateful, thank you!
[about evaluation]Taobao provides us with a good platform for communication,If you are satisfied, please give 5 points and praiseWe welcome your advice on our products and services, and if you have anything to do with it, welcome them to correct it,We will continue to improve. At the same time for no malicious evaluation, please be lenient, shop owner takes effort to set up, please cherish the achievements of labor treasurer, thank you.
Guys，The standard freight is only in the form of unit price, please take the actual freight as the standard!
Objects and photos:
Because the photos were taken by ourselves, without PS modification, because of the shooting technology, light, display parameters and other factors, the parents seeThe photo effect and the object may be slightly different, please understand, the color is in kind. Natural solid wood furniture, each piece of wood is not the same, the placeThe product received by the buyer cannot be exactly the same as the photo, and the perfectionist is cautious!
About paint smell:
Because of pine furniture sales, fast production cycle, the inventory cycle is short, the furniture in the paint drying directly after the package sent to our warehouse, more or less there will be some taste, everyone to paint the sensitivity of customers are not the same, some customers will feel no taste, some customers will feel the smell of paint, regular the paint is our brand furniture, related cooperation certificate, we are often dealing with the taste, as long as the proper way to taste (buy green, Chlorophytum, wet cloth wipe), can go to taste very soon, I hope that customers do not have to worry, we do not accept any taste as a reason to return, the entity store + online business model, sales profit, peer not faze.